This Privacy Policy describes how LeadFlow ("Service"), operated by Terryco LLC ("we", "us"), collects, uses, and shares information when you use our website and platform.
Information We Collect
- User account information (name, email, password)
- Business information (company name, industry, service area)
- Payment-related information processed through third-party processors such as Stripe
- Lead and customer interaction data generated within the platform
- Usage data (pages visited, features used, device and browser information)
- Communication preferences and support correspondence
How We Use Your Data
We use information to operate the Service, deliver leads, process payments, communicate with you, improve features, prevent fraud, and comply with legal obligations.
Third-Party Services
We share limited information with trusted vendors who help us operate the Service, including payment processors (Stripe), communication tools (such as Twilio for SMS), hosting providers, and analytics services. These vendors only receive data necessary to perform their function.
Cookies & Analytics
We use cookies and similar technologies to remember your session, understand usage, and improve performance. You can control cookies through your browser settings.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, or to opt out of certain processing. Contact us to make a request.
Data Security
We use industry-standard safeguards to protect your data, including encryption in transit and access controls. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
SMS and Communication Consent
If you provide a phone number, you consent to receive service-related messages, account notifications, lead alerts, and other communications from LeadFlow. Message and data rates may apply. You may opt out of SMS messages by replying STOP where supported or by contacting us.
Lead and Customer Data
Users are responsible for ensuring they have the legal right to contact any leads or customers through the platform. LeadFlow may store lead details, pipeline activity, outreach history, notes, quote information, and job status information to provide the Service.
Do Not Sell Personal Information
LeadFlow does not sell personal information to advertisers or data brokers. We may share limited information with trusted service providers only as needed to operate the Service.
Contact
For privacy questions or requests, contact us at terrycollc@gmail.com or through the Contact page.